Changing Auto Attendant recording on Partner Messaging R1/6/7
If you do not know which voicemail you have, click here.
To change the the Auto attendant recording:
- Dial into V-Mail: Get Mail button (or Int 777)
How do i route a call in IP Office?
If you need to set up a number to ring in to a specific destination, you set the number in the “Incoming call route”
- Open Manager.
- Click on the Incoming Call Route tab.
- Select an Open DID number. (Or add a new number)
- Select the Destination tab.
- Click OK when changes are finished.
Manually set time for Avaya IP Office
Manually Setting the System Time in IP Office
For IP Office systems without access to a time server, a number of methods to manually set the system time exist. These are available in the IP Office 4.1+. The following method is only supported on these phones: 2410, 2420, 4412, 4424, 4612, 4624, 4610, 4620, 4621, 5410, 5420, 5610, 5620, 5621, 6412, 6424. It is supported on any analog, T3, T3 IP or wireless (IP DECT, 3600, 3700 Series) phones.
Note: If the IP Office system that is still configured for automatic time updates (on by default), any manually set time and date will be overridden on the next automatic update. The use of automatic updates can be disabled by setting the System | System | Time Server IP Address to 0.0.0.1.
8.1 Server Edition
Looking at the new Server Edition, most installers are a bit “nervous”. Relax, there is nothing to be nervous about. In its most simplistic form, there are only 3 (new) parts to 8.1 Server Edition.
First, you need to have a server. The 2 options are:
HP DL360G7 – 12 Gig RAM, 300 Gig Raid drive(dual), dual hot swappable power supplies, and dual quad core processors (2.4Ghz).
HP DL120G7 – 12 Gig RAM, 250 Gig hard drive (single), single power supply, single quad core processor (3.1 Ghz)
Setting up Merlin Legend for Voicemail
Setting up Merlin Legend for Voicemail
Assign voicemail ports to Calling Group 770
System Programming>Exit>Extensions>More>Group Calling>Members>Dial 770>Enter Extension numbers to assign.
Assign Calling Group 770 as Integrated VMI Group Type
System Programming>Exit>Extensions>More>Group Calling>More>Group Type>Dial 700>Press Integrated VMI for change.
Assign Lines/Pools to be answered by AA, to Voicemail Extensions
System Programming>Exit>Extensions>More>Group Calling>Line/Pool>Dial 770>Press line/pool keys to assign.
Connect Voysys Voicemail to Merlin phone system
Quick Reference Guide To Voysys Connecting Voysys To The Merlin System
1 -Please read and understand the Voysys System Reference manual in its entirety before installing a Voysys for the first time.
2-Verify that there are enough available station and line ports on the Merlin system to make the required connections to the Voysys. Additional station and/or line boards may be necessary in order to install the Voysys.
3-Make all necessary programming changes to the Merlin system before connecting to the Voysys.
4-Merlin 410, Merlin 820 Classic, and Merlin Plus systems must use station 10 in the first Voysys emulation jack. The Voysys emulates a 34-button deluxe attendant station programmed to its default condition in order to properly light station message lights, and initiate voice announce intercom calls to the correct station.
Startalk programming
Quick Reference Guide For Startalk
Configuration (Initial setup)
1 – Feature 983
2 – Pswd = 266344
3 – DN length: = 2 or 3 (matches length of station numbers)
4 – Bilingual = YES or NO
5 – Primary lang = Eng or Spa
6 – Group lists = Y or N
7 – Glist lead dig:9 = OK or CHNG to different leading digit
8 – System config = OK or RETRY to re-enter configuration data
9 – Configuring . . . Wait 5-10 minutes for configuration to complete
Business Status
1 – Feature 982
2 – Pswd: OPERATOR (67372867)
3 – Atdt avail: Y or N if live attendant is available for dial ‘0’ from auto attendant.
4 – Business open: Y or N (If Y then company greetings 1-3, 5-7, 9-11 or 13-15 will play depending on the business schedule. If N then company greeting 4 (Business closed) greeting plays.)
5 – Answer lines: Y or N (Auto attendant answering status.)
6 – Atdt: Press CHNG to change attendant (dial ‘0’ from auto attendant)
Startalk Flash v1-1.7
Quick Reference Guide For
Startalk Flash V1.0-V1.7
Configuration (Initial setup)
1 – Feature 983
2 – Pswd = 266344
3 – Bilingual = YES or NO
4 – Primary lang = Eng or Fre
5 – Group lists = Y or N
6 – Glist lead dig:9 = OK or CHNG to different leading digit
7 – System config = OK or RETRY to re-enter configuration data
8 – Configuring . . . = Wait about 5 seconds for configuration to complete
Business Status
1 – Feature 982
2 – Pswd: OPERATOR (67372867)
3 – Atdt avail: Y or N if live attendant is available for dial ‘0’ from auto attendant.
4 – Business open: Y or N (If Y then company greetings 1-3 or 5-7 will play depending on the business schedule. If N then company greeting 4 or 8 (Business closed) greeting plays.)
5 – Answer lines: Y or N (Auto attendant answering status.)
6 – Atdt: Press CHNG to change attendant DN (dial ‘0’ from auto attendant)
Startalk Flash v1.9-2.1
Quick Reference For Startalk Flash V1.9-V2.1
Activate Feature Codes
1 – Feature 903
2 – Codes: F980-F989 – Press OK
3 – Exit
Configuration (Initial setup)
1 – Feature 983
2 – Pswd = 266344
3 – Serial number is displayed. Press OK
4 – Key: – Press OK
3 – Bilingual = YES or NO
4 – Primary lang = Eng or Fre
5 – Group lists = Y or N
6 – Glist lead dig:9 = OK or CHNG to different leading digit
7 – System config = OK or RETRY to re-enter configuration data
8 – Configuring . . . = Wait about 5 seconds for configuration to complete