Month: February 2013

Partner

Changing the line that is picked up, when you lift handset on a Partner.

All releases of Partner

Lets say that you currently pick up line 1 to make an outgoing call, but you want to pick up your last line (in this case we will say we have 6 phone lines).

This feature is called “Auto line select”

To program Auto line select:

From extension 10 or 11:
Press feature 00
LEFT INTERCOM
LEFT INTERCOM
RIGHT INTERCOM
Enter the extension number of the extension you need changed.
press ** (start, star)

Then the order you want the lines to get picked up
Then ** (star, star) when done

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Partner

Change Auto Attendant recording on Partner Mail VS

If you do not know which voicemail you have, click here.

For Partner mail VS (all releases except Rel 5):

  • Dial Intercom 777, or press the “get mail” button.
  • Dial 99#
  • Dial Password (1234 is the default).
  • Dial 9 (you will not be prompted for this).
  • Dial 3 for Auto attnedant programming.
  • Dial 1 for day menu,  or 2 for night menu.
  • Dial 6 to modify the menu
  • You will be prompted to enter a selector code, just press *(star),  #(pound)
  • Dial 1 to modify the menu prompt.
  • Lift handset and dial 1 to record.  Dial 1 when finished.
  • Dial 21 to re-record, 23 to listen, or *(star),  #(pound) to save menu.

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    Partner

    Change Auto Attendant recording on Partner Voice Messaging PC Card.

    If you do not know which voicemail you have, click here.

    From any phone:

    • Dial Intercom 777, or press the “voicemail” button.
    • When prompted for mailbox number, Press 0 followed by “#” key.
    • Press “3″ , “to record automated attendant menu prompt”
    • Press 1 to record a new prompt.  Press 1 when fiished.
    • 21 to re-record, 23 to listen and *(Star), #(Pound) to save recording
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    Merlin Legend/Magix

    Changing Auto Attendant recording on Partner Messaging R1/6/7

    If you do not know which voicemail you have, click here.

    To change the the Auto attendant recording:

    • Dial into V-Mail:           Get Mail button (or Int 777)

  • Enter Mailbox:              Press “0″ followed by #(Zero)
  • Password:                        Press, 123456 followed by # (generally the admin password)
  • Press:                                9, you will not be prompted for this.
  • Auto Attendants:          Press 3
  • A/A number:                 (1-4) (probably 1)
  • Day/Night menu:          1-Day 2-Night
  • Listen/modify:               2-Listen 6-Modify
  • Selector codes:             When prompted for selector codes, just  press * #
  • Record greeting:            Press 1, press 1 again to stop recording.  21 to re-record, 23 to listen, OR:
  • Make sure, after done recording that you press * # to save the greeting

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    IP Office

    Manually set time for Avaya IP Office

    Manually Setting the System Time in IP Office

    For IP Office systems without access to a time server, a number of methods to manually set the system time exist. These are available in the IP Office 4.1+. The following method is only supported on these phones: 2410, 2420, 4412, 4424, 4612, 4624, 4610, 4620, 4621, 5410, 5420, 5610, 5620, 5621, 6412, 6424. It is supported on any analog, T3, T3 IP or wireless (IP DECT, 3600, 3700 Series) phones.

    Note: If the IP Office system that is still configured for automatic time updates (on by default), any manually set time and date will be overridden on the next automatic update. The use of automatic updates can be disabled by setting the System | System | Time Server IP Address to 0.0.0.1.

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    IP Office

    8.1 Server Edition

    Looking at the new Server Edition, most installers are a bit “nervous”.  Relax, there is nothing to be nervous about.  In its most simplistic form, there are only 3 (new) parts to 8.1 Server Edition.

    First, you need to have a server.  The 2 options are:

    HP DL360G7 – 12 Gig RAM, 300 Gig Raid drive(dual), dual hot swappable power supplies, and dual quad core processors (2.4Ghz).

    HP DL120G7 – 12 Gig RAM, 250 Gig hard drive (single), single power supply, single quad core processor (3.1 Ghz)

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    Merlin Legend/Magix

    Setting up Merlin Legend for Voicemail

    Setting up Merlin Legend for Voicemail

    Assign voicemail ports to Calling Group 770

    System Programming>Exit>Extensions>More>Group Calling>Members>Dial 770>Enter Extension numbers to assign.

    Assign Calling Group 770 as Integrated VMI Group Type

    System Programming>Exit>Extensions>More>Group Calling>More>Group Type>Dial 700>Press Integrated VMI for change.

    Assign Lines/Pools to be answered by AA, to Voicemail Extensions

    System Programming>Exit>Extensions>More>Group Calling>Line/Pool>Dial 770>Press line/pool keys to assign.

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    Merlin Legend/Magix, Voysys Voicemail

    Connect Voysys Voicemail to Merlin phone system

    Quick Reference Guide To Voysys Connecting Voysys To The Merlin System

    1 -Please read and understand the Voysys System Reference manual in its entirety before installing a Voysys for the first time.

    2-Verify that there are enough available station and line ports on the Merlin system to make the required connections to the Voysys. Additional station and/or line boards may be necessary in order to install the Voysys.

    3-Make all necessary programming changes to the Merlin system before connecting to the Voysys.

    4-Merlin 410, Merlin 820 Classic, and Merlin Plus systems must use station 10 in the first Voysys emulation jack. The Voysys emulates a 34-button deluxe attendant station programmed to its default condition in order to properly light station message lights, and initiate voice announce intercom calls to the correct station.

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