Migrate Windows Voicemail Pro to Linux

With the UCM and the introduction of the Application Server, we no longer need to give money to Bill Gates or the Evil Empire (Microsoft).  Then, once that took off, Avaya used that as a base, for Server Edition.  

If you are scared that you will need to learn Linux, in order to work on treh UCM/Application Server/Server Edition, then fear no more.  Think about it, we just use clients to program things….One-X Portal uses WebAdmin; IP Office uses Manager (or web manager); Voicemail Pro uses a client.  SO nothing Linux yet.

If the IP Office Application Server (Linux) is replacing an existing voicemail server, you can transfer a backup of all the settings, prompts and messages to the new server. If the existing server is a Linux based server, use SSH file transfer to retrieve the backup files from the server.

Once you have your backup, you need to transfer the files.

The location of the backup files on the old server depends on whether it was a Windows based or Linux based server:

Windows Server
You can select the backup location before starting the backup. The default location for backup files is C:\Program Files\Avaya\IP Office\Voicemail Pro\Backup\Scheduled.

1. Using My Computer, locate the previous manual backup. The date and time is part of the folder name for the backup.
2. Right-click on the folder and select Properties. Check that the Size on disk is within the capacity of the USB memory key.
   • If not, copy the backup folder and all its contents onto a PC from which you can eventually load it onto the new server using an SSH file transfer.
   • If with the USB memory key capacity, Copy the backup folder and all its content onto a USB memory key. Do not put the folder into another folder or change the folder name.

Linux Server
The default location for backup files on a Linux server is /opt/vmpro/Backup/Scheduled.

1. Using an SSH file transfer tool, connect to the old server and browse to /opt/vmpro/Backup/Scheduled/Immediate.
2. Locate the manual backup taken above. The date and time is part of the folder name for the backup.
3. Copy the folder and all its contents onto the PC running SSH.
4. Right-click on the folder and select Properties. Check that the Size on disk is within the capacity of the USB memory key.
   • If not, copy the backup folder and all its contents onto a PC from which you can eventually load it onto the new server using an SSH file transfer.
   • If within the USB memory key capacity, copy the backup folder and all its content onto a USB memory key. Do not put the folder into another folder or change the folder name.

To shut down the old voicemail server:

Once you have backed up the server you can shut it down. This releases all the licenses it obtained from the IP Office system.

1. Once the backup above has been completed, select File | Voicemail Shutdown | Shutdown.
2. Select Shut Down Immediately. This will start a forced shutdown of the server, ending any currently active voicemail sessions.

To load the backup onto the new server from a USB memory key:

If you were able to load the voicemail backup onto a USB memory key, you can load it onto the Unified Communications Module server directly from the USB memory key.

1. Insert the USB memory key into one of the module’s USB sockets.
2. Using a web browser, login to the server’s web control menus.
3. Select Settings. On the General tab, select the Restore button for the Voicemail service. The list of available backups will include the one on the USB memory key
4. Select the backup on the USB memory key and click OK.
5. Do not remove the USB memory key until all USB memory key activity has ceasedAfter completing the restore, use the System menu to Stop and then Start the voicemail service.

To load the backup onto the new server using SSH:

Use the following method to transfer and then restore the backup.

1. Connect to the IP Office Application Server using an SSH File transfer tool.
2. Copy the backup folder into the folder /opt/vmpro/Backup/Scheduled/Immediate.
3. Using a web browser, login to the server.
4. Select Settings. On the General tab, select the Restore button for the Voicemail service. From the list of available backups, select the one just copied onto the server
5. Click OK.
6. After completing the restore, use the System menu to Stop and then Start the voicemail service.