Comparison of IP SoftPhone and Avaya Communicator

With  the release of IP Office 9.1, the IP SoftPhone (Re-branded Counterpath Xlite) is no longer supported.  The replacement, is a more clean interface, but we do lose some features.  No video, no programmable buttons, etc.

See below table for a side by side comparison.

 

 

Features

9.0 – IP Office Softphone9.1 – Avaya Communicator
Windows XP SupportYN
Windows 7 SupportYY
Windows 8, 8.1 SupportNY
Compliance to RFC 3261 SIP standardYY
Support for DTMF (RFC 2833, inband DTMF or SIP INFO messages).YY
Support for Secure SIP (TLS)NY
Support for Secure Media (SRTP)NY
Support for the following audio codecs: G.711, G.729a, G.722YY
Support for H.264 Video codecYY
Support for firewall traversal – Remote workerNY
Automatic detection and configuration of audio and video devicesYY
Acoustic echo cancellation, automatic gain control, voice activity detectionYY
Provisioning/licensing from IP OfficeYY
Simultaneous User SupportNY
Call display & Message Waiting Indicator (MWI)YY
Speakerphone and MuteYY
Redial, Hold, Do Not DisturbYY
Call history – list of received, missed, and dialed callsYY
Call forwardYN
Call transferYY
Six-party ad-hoc audio conferencingYY
Ad-hoc conferencing with IP Office LimitsNY
Six-party ad-hoc video conferencingYN
Meetme Audio Conference   ControlsNY
Single Party Point to Point VideoYY
Support for several languages in addition to English: French, German, Italian, Portuguese, and Spanish.YY
Contact list containing the individual user’s contactsYY
Directory containing names from central and personal IP Office directoryYY
The Softphone includes an icon to indicate your presence. Including DNDYY
Instant MessagingYY
Auto AnswerYY
Password change handlingNY
Web Collaboration IntegrationNY

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