Avaya Equinox App

Equinox on IPO R11 with Self Signed Certificate

Setting up Equinox on IP Office R11 Server Edition/hosted with Self Signed Certificate

In order to get Equinox client to securely connect to Server Edition or Hosted IP Office, we need to have a certificate.  In a previous document, we showed how to create a 3rd party certificate, but maybe you don’t want to use 3rd party, maybe you want to leverage IP Office’s ability to create a self-signed certificate.

1 million foot view of the differences.Certificates that have been signed by a Certificate Authority go through some level of validation and there are only a finite number of Certificate Authorities worldwide. Most devices / browsers already have the Certificate Authorities Intermediate Certificate installed and can therefore easily validate the authorities certificate chain. Depending on the purpose / usage of a certificate would define the level of validation (and cost) associated with those certificates. The plus side to Signed Certificates is that there is no need to load self signed certificates onto most browsers or devices as they are already trusted. The Downside however is that signed certificates have to be maintained on an annual basis and updated before they expire.

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FNE Codes Decrypted

With mobility (Mobile Twinning) becoming such a common part of life for workers, IP Office can do this with ease, even on Essential Edition.

Remembering that everyone can have Mobile Twinning for free, once the platform is licensed for Essential Edition and higher (Essential, Preferred and Server Edition).

FNE Number Feature DID Numbers
00 System Dial Tone 513-555-1000
01 Steal Call 513-555-1001
02 Auto Call Back 513-555-1002
04 Forward All Calls 513-555-1003
05 Forward Busy and No Answer Calls 513-555-1004
06 Call Forward Disable 513-555-1005
07 Park Call 513-555-1006
08 Call UnPark 513-555-1007
09 Pick Up Group 513-555-1008
10 Directed Call Pick Up 513-555-1009
12 Withheld CLI (To External Calls off IPO) 513-555-1010
13 Enable CLI (To External Calls off IPO) 513-555-1011
14 Conference Add 513-555-1012
15 Drop Call 513-555-1013
16 Private Call (cannot be intruded or recorded) 513-555-1014
17 Held Appearance Select 513-555-1015
18 Same as FNE 00 – Dial Tone Appearance (a=) 513-555-1016
19 Enable Twinning 513-555-1017
20 Disable Twinning 513-555-1018
24 DND On 513-555-1019
25 DND Off 513-555-1020
26 Blind Transfer 513-555-1021
27 Transfer to Voicemail 513-555-1022

As you can see by the above table, we need to assign every feature we want to use, to it’s very own DID number.  Once set up, you just call that number to activate the feature.  For instance, to turn o Twinning, you would dial 513-555-1017, from the phone number that is set up for mobile twinning….soo lets look at the IP Office side of things.

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