Partner - IP Office Assistance - Page 2

February 28, 2013July 18, 2014Partner

Change Auto Attendant recording on Partner Mail VS

If you do not know which voicemail you have, click here.

For Partner mail VS (all releases except Rel 5):

Dial Intercom 777, or press the “get mail” button.

Dial 99#

Dial Password (1234 is the default).

Dial 9 (you will not be prompted for this).

Dial 3 for Auto attnedant programming.

Dial 1 for day menu, or 2 for night menu.

Dial 6 to modify the menu

You will be prompted to enter a selector code, just press *(star), #(pound)

Dial 1 to modify the menu prompt.

Lift handset and dial 1 to record. Dial 1 when finished.

Dial 21 to re-record, 23 to listen, or *(star), #(pound) to save menu.

February 28, 2013July 18, 2014Partner

Change Auto Attendant recording on Partner Voice Messaging PC Card.

If you do not know which voicemail you have, click here.

From any phone:

Dial Intercom 777, or press the “voicemail” button.
When prompted for mailbox number, Press 0 followed by “#” key.
Press “3″ , “to record automated attendant menu prompt”
Press 1 to record a new prompt. Press 1 when fiished.
21 to re-record, 23 to listen and *(Star), #(Pound) to save recording

February 28, 2010July 18, 2014Partner

Change Auto Attendant Greeting on Standalone Partner Mail.

If you do not know which voicemail you have, click here.

Partner Mail R1.5 – R1.9

Auto Attendant Greetings

These are the greetings first played when the Auto Attendant answers a call, depending on whether the Partner system is in day or night mode. These greetings are in the format, “Thank you for calling XYZ company:, immediately followed by the Auto Attendant Main Menu Script. Also instruct the caller to dial 1 if the Touchtone Gate is turned on. If the Touchtone Gate is turned on, calls will be sent to the General Mailbox unless the caller dials 1 instead of playing the Auto Attendant Main Menu Script. Changes to the Auto Attendant Greetings are made as follows: