IP Office Server Edition Backup
Often, we get questions from customers on how to do a backup…
FNE Codes Decrypted
With mobility (Mobile Twinning) becoming such a common part of life for…
Click to call from Outlook
IP Office, back in the day, used to use TAPI to allow…
Comparison of IP SoftPhone and Avaya Communicator
With the release of IP Office 9.1, the IP SoftPhone (Re-branded Counterpath…
Installing E129 On IP Office
So, you have a new E129, now what? As long as you…
Token Redemption with IPOSS ONBoarding
The new Avaya token process will be easier for partners to get…
Custom Greetings in Voicemail Pro
If you want to create professional recorded auto attendant greeting, here is…
IPOA Configuration Issue
When setting up the IPOA image, we deploy an ISO or OVA…
How to Manipulate Digits In VM Pro
Would like to thank Andy Ertle at Tier4 Industries (aertle@tier4industries.com – (303) 632-0411) for…
Route Calls by Area Code in Voicemail Pro
There are a couple ways to route calls via caller ID. Using…