SMDR Settings for Avaya IP Office

Free IP Office SMDR Server

IP Office has the ability to send SMDR info by default, FOR FREE!  You just need something to grab the info….

(Also, a great tool from a Tek-Tips user, Dave Hope. https://davehope.co.uk/projects/smdr-receiver/)

Quick Links:

  1. How to access IP Office for Basic SMDR
  2. Background Information
  3. Installing NCAT
  4. Overview
  5. NCAT Installation
  6. Configure IP Office
  7. Create a Batch File to start listening on the Port
  8. How to access IP Office for Basic SMDR
  9. Create a Batch File to End NCAT
  10. Test your Files
  11. Creating Scheduled Tasks
  12. Test you Task schedule
  13. Appendix A
  14. Sample Batch Files
  15. Sample Task Scheduler Files

How to access IP Office for Basic SMDR

The purpose of this document is to provide guidelines for configuring IP Office and a PC to be able to receive basic SMDR information that can be accessed using an application that can view / open a .CSV File.

By default, IP Office provides the ability to retrieve RAW SMDR information. This document will explain how to use an open source application called NCAT to listen for SMDR transmissions from the IP Office and write the records to a .CSV file format.

read more