Comparison of IP SoftPhone and Avaya Communicator
With the release of IP Office 9.1, the IP SoftPhone (Re-branded Counterpath Xlite) is no longer supported. The replacement, is a more clean interface, but we do lose some features. No video, no programmable buttons, etc.
See below table for a side by side comparison.
Features | 9.0 – IP Office Softphone | 9.1 – Avaya Communicator |
| Windows XP Support | Y | N |
| Windows 7 Support | Y | Y |
| Windows 8, 8.1 Support | N | Y |
| Compliance to RFC 3261 SIP standard | Y | Y |
| Support for DTMF (RFC 2833, inband DTMF or SIP INFO messages). | Y | Y |
| Support for Secure SIP (TLS) | N | Y |
| Support for Secure Media (SRTP) | N | Y |
| Support for the following audio codecs: G.711, G.729a, G.722 | Y | Y |
| Support for H.264 Video codec | Y | Y |
| Support for firewall traversal – Remote worker | N | Y |
| Automatic detection and configuration of audio and video devices | Y | Y |
| Acoustic echo cancellation, automatic gain control, voice activity detection | Y | Y |
| Provisioning/licensing from IP Office | Y | Y |
| Simultaneous User Support | N | Y |
| Call display & Message Waiting Indicator (MWI) | Y | Y |
| Speakerphone and Mute | Y | Y |
| Redial, Hold, Do Not Disturb | Y | Y |
| Call history – list of received, missed, and dialed calls | Y | Y |
| Call forward | Y | N |
| Call transfer | Y | Y |
| Six-party ad-hoc audio conferencing | Y | Y |
| Ad-hoc conferencing with IP Office Limits | N | Y |
| Six-party ad-hoc video conferencing | Y | N |
| Meetme Audio Conference Controls | N | Y |
| Single Party Point to Point Video | Y | Y |
| Support for several languages in addition to English: French, German, Italian, Portuguese, and Spanish. | Y | Y |
| Contact list containing the individual user’s contacts | Y | Y |
| Directory containing names from central and personal IP Office directory | Y | Y |
| The Softphone includes an icon to indicate your presence. Including DND | Y | Y |
| Instant Messaging | Y | Y |
| Auto Answer | Y | Y |
| Password change handling | N | Y |
| Web Collaboration Integration | N | Y |