Call Hold

You can hold one or more calls.

  • The held call still occupies the appearance button on which it was made or answered. A fast flashing green lamp is used to indicate held calls.

  • The caller hears music on hold. If your system does not have music on hold available, the caller hear double beep tones every few seconds.

  • If you have more than one held call, or one held call and a connected call, pressing the Conf soft key starts a conference between yourself and the calls.

Holding a call and parking a call are two similar actions. The table below summarizes the main differences between parking a call and holding a call.

When used to park or hold a call… Hold Park
… the call occupies an appearance button. Yes No
… the caller hears music on hold if available. Yes Yes
… the call can be retrieved by other users dialing a short code. No Yes
… the call recalls you automatically if your phone is idle. Yes Yes
… can be used with conference calls. Yes Yes
… can be used to start or add calls to a conference. No No
… the call is assigned a unique ID. No Yes

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