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  • Live IPO Support
  • ACR Videos
  • IP Office Features
  • Tips & How To’s
  • 9.1 Demo’s
    • Basic Lync Integration
    • Soft Console
    • Web Manager
    • Web Collaboration
  • Videos
    • IPOCC Demo
    • R9 Park N Page
    • Preferred Mobility
      • VoIP
      • Chat
      • Contacts Directory
      • Conferencing
      • Call Handling
    • Phone Use
    • Install IPOA
    • 1X Portal
    • ERS Switch setup
    • IP Office Manager
    • IP Office Softphone
    • Lync Settings
    • Lync Call Control
    • Server ED Web Manager
    • CCR Demo
    • IP500 Web Management
  • Live IPO Support
  • Avaya CPaaS connected to IP Office
    IP Office

    Configure Avaya CPaaS SIP Trunks with IPO

    There is a commercial offering for Avaya SIP trunks, See this doc.…

  • Jacks and ports on the back of an IP500v2 cabinet
    IP Office

    Default Security Settings via DTE

    If you have forgotten the security settings, and need to reset them,…

  • SMDR Settings for Avaya IP Office
    IP Office

    Free IP Office SMDR Server

    IP Office has the ability to send SMDR info by default, FOR…

  • Avaya J169 SIP Phone
    IP Office

    Install SIP phones on IP Office

    Had a few calls from customers on SIP phones.  Obviously, if you…

  • Log into multiple hunt groups Avaya IP Office
    IP Office Uncategorized

    Logging into Multiple Hunt Groups

    (This post is some info we found from Intrigant on the Tek-Tips…

  • Equinox client for Avaya IP Office - now known as Avaya Workplace
    IP Office

    Config Equinox Client

    Set up the Equinox Client… Because we did the domain verification in…

  • IP Office

    SIP Remote Worker

    With SIP remote worker, there a re a few things that need…

  • IP Office

    Short Codes Explained

    Sometimes IP Office Short Codes can be a little tough to understand. …

  • Lets Encrypt SSL Certificate setup for Avaya IPOCC Windows with IP Office
    IP Office Contact Center

    IPOCC with LetsEncrypt Certificates

    Using Lets Encrypt Certificates for Signed Certificates in IP Office Contact Center…

  • Avaya Equinox App
    IP Office

    Equinox on IPO R11 with Self Signed Certificate

    Setting up Equinox on IP Office R11 Server Edition/hosted with Self Signed…

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