Hunt Group Enable Disable

User can temporarily join or leave individual hunt groups, for example, to assist during call peaks.

Supervisors or administrators don’t usually take calls but at times of high call traffic they can join a group to take calls and when the peak is over, leave the group to resume their regular tasks. Administrators configure users as members of hunt groups. A user can not arbitrarily join a hunt group that they have not been identified as a member of.


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