Do Not Disturb

This feature prevents users from receiving hunt group calls and gives direct callers either voicemail, if enabled, or a busy signal. Users can enable and disable Do Not Disturb (DND) from their phone, Avaya one-X^® Portal for IP Office or Phone Manager.

Users can allow some calls to bypass the DND setting and ring the phone. For example a manager can add their assistant’s extension number to the DND exceptions list. Users can manage the exceptions list with Avaya one-X^® Portal for IP Office and Phone Manager. Both internal and external numbers can be on the exception list.