Call Tagging

Call tagging displays a text message to provide additional information about the call on a user’s phone or Phone Manager when a call is presented to it.

Users tag calls when transferring calls from Phone Manager or Soft Console to provide caller information they are not able to announce the call.

Users can add a tag to a call automatically using CTI and Voicemail Pro based on the incoming call route.
On some phones, displaying the tag may mean that it is not possible to display the usual call source and target information.

Discover more from IP Office Assistance

Subscribe to get the latest posts sent to your email.